Returns

You can return the product unconditionally within 14 days from the delivery date. In order for the refund to be processed, a notification must be made on the Website within this period.
 
IN WHICH SITUATIONS THE RIGHT OF WITHDRAWAL CANNOT BE USED?
 

• Products or Services whose prices change depending on the fluctuations in the financial markets and which are not under the control of EDIZIONE,
• Products prepared in line with the BUYER's requests or personal needs (Furniture such as Sofa, Table, Buffet, etc.)
• Products that can spoil quickly or expire,
• From the products whose protective elements such as packaging, tape, seal, and package have been opened after delivery; those whose return is not suitable in terms of health and hygiene,
• Products that are mixed with other products after delivery and cannot be separated due to their nature,
• If the protective elements such as packaging, tape, seal, and package are opened after delivery, the books, digital content, and computer consumables presented in the material environment,
• Periodicals such as newspapers and magazines, other than those provided under the subscription agreement,
• Services related to accommodation, transportation of goods, car rental, food and beverage supply, and leisure time for entertainment or rest, which must be done on a certain date or period,
• Services performed instantly in an electronic environment or intangible Products delivered instantly to the BUYER,
•  Services that are started to be performed with the approval of the BUYER, before the expiry of the right of withdrawal.

HOW CAN I SEND THE PRODUCT I WANT TO RETURN?
 
In cases where the right of withdrawal is used in accordance with the law, you need to send an e-mail to info@edizioneliving.com stating your order number and the reason for your return. Then you can send your return to us free of charge with YURTİÇİ KARGO with the code 1021258464. The shipping costs of the products sent with a company other than the specified cargo company will belong to the BUYER.
 
The BUYER will be responsible for the content of the return package.
 
In the event that there is an error in the content of the return package that is not caused by EDIZIONE, the package will be returned to the BUYER and the BUYER will be responsible for the relevant costs.
 
WHEN WILL I RECEIVE MY RETURN FEE?
 
If your return complies with the terms of the right of withdrawal, your refund will be made via the payment method within 3-12 business days of receipt by us.